Last updated: 12/12/2025
DepthWorks (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit or make a purchase from our website.
Information we collect
We may collect the following information:
- Contact details (name, email address, phone number, shipping address)
- Order and payment information (processed securely by third-party payment providers)
- Technical data (IP address, browser type, device information)
- Communications you send to us (support emails, enquiries)
We do not store full payment card details.
How we use your information
We use your data to:
- Process and fulfil orders
- Provide customer support
- Improve our website and products
- Comply with legal and regulatory obligations
We do not sell or rent your personal data.
Legal basis for processing
Under UK GDPR, we process your data based on:
- Performance of a contract (fulfilling your order)
- Legal obligations (accounting, tax)
- Legitimate interests (site security, analytics)
- Your consent (where required, e.g. cookies)
Data sharing
We may share data with trusted third parties only where necessary, including:
- Payment processors
- Shipping providers
- Website hosting and security services
All third parties are required to handle your data securely.
Data retention
We retain personal data only for as long as necessary to fulfil the purposes outlined above, or to meet legal requirements.
Your rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Object to or restrict processing
- Withdraw consent at any time
To exercise these rights, contact us here.
Contact
If you have questions about this policy or how your data is handled, contact us here.
