Privacy Policy

Last updated: 12/12/2025

DepthWorks (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit or make a purchase from our website.


Information we collect

We may collect the following information:

  • Contact details (name, email address, phone number, shipping address)
  • Order and payment information (processed securely by third-party payment providers)
  • Technical data (IP address, browser type, device information)
  • Communications you send to us (support emails, enquiries)

We do not store full payment card details.


How we use your information

We use your data to:

  • Process and fulfil orders
  • Provide customer support
  • Improve our website and products
  • Comply with legal and regulatory obligations

We do not sell or rent your personal data.


Legal basis for processing

Under UK GDPR, we process your data based on:

  • Performance of a contract (fulfilling your order)
  • Legal obligations (accounting, tax)
  • Legitimate interests (site security, analytics)
  • Your consent (where required, e.g. cookies)

Data sharing

We may share data with trusted third parties only where necessary, including:

  • Payment processors
  • Shipping providers
  • Website hosting and security services

All third parties are required to handle your data securely.


Data retention

We retain personal data only for as long as necessary to fulfil the purposes outlined above, or to meet legal requirements.


Your rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to or restrict processing
  • Withdraw consent at any time

To exercise these rights, contact us here.


Contact

If you have questions about this policy or how your data is handled, contact us here.