Last updated: 12/12/2025
Shipping locations
We currently ship within the United Kingdom. International shipping may be offered in the future.
Processing time
Orders are typically processed within 7 working days.
Delivery times
Estimated delivery times are provided at checkout and may vary depending on location and carrier.
Shipping costs
Shipping costs are calculated at checkout.
Delays
Delivery times are estimates and may be affected by factors outside our control. We are not responsible for delays caused by carriers.
Your right to cancel
Under the UK Consumer Contracts Regulations, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason.
Returns
To be eligible for a return:
- Items must be unused and in their original condition
- You must notify us before returning the item
Return postage costs are the responsibility of the customer unless the item is faulty.
Refunds
Once we receive and inspect the returned item, we will process your refund within 14 days. Refunds will be issued to the original payment method.
Faulty or defective items
If your item is faulty or defective, please contact us immediately. We will arrange a repair, replacement, or refund as appropriate.
Contact
For returns or refund enquiries, contact us here.